Xenses Tour Explore Magic Town from Riviera Maya Playa del Carmen

Confirmation will be received at time of booking

Not wheelchair accessible

Not recommended for travelers with back problems

*All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. *Children of 4 years old or below will travel for free sitting on lap *All infants are required to be registered in the booking, otherwise they will not have access to the transportation *Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price *Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price *All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.

If the customer is traveling with infants of 4 or less, they need to notify us about it, otherwise the infant won't have access to the transportation

Infants and kids are required to show ID

For a full refund, you must cancel at least 24 hours before the experience’s start time.

If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.

This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.