Good afternoon from Caf Tour & Travel,
Dear Judith,
thank you for sharing your review on Viator.
We regret to know that your recent experience did not meet your expectations. Our client’s satisfaction is of paramount importance to us.
That being said, it is also important to clarify that, as per your voucher and per our online Viator’s page, it is clearly specified that the experience has a maximum of 15 participants for each Chef.
Concerning the market, being a public local market, can be surely visited without a guide but we think is a great added value to have the Chef by your side, telling you interesting details about typical local products. During the visit at the market, our customers also have the opportunity to select seasonal and organic ingredients to be used during the cooking course.
On the other hand, we’re glad to see you appreciated the cooking facilities.
Hoping that the above clarifications would meet your understanding.
Best regards,