Krakow

Auschwitz Birkenau Guided Tour with Optional Lunch from Krakow

Krakow, Poland
Auschwitz Birkenau Museum Tour
Likely to Sell Out

From $32.18

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 to 8 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Visit the former Nazi concentration camp Auschwitz-Birkenau on this full-day tour from Krakow. In the company of a guide, explore both Auschwitz I and Auschwitz II-Birkenau, and learn about the history of the UNESCO-listed memorial site and those once imprisoned within its walls.
  • Full-day tour of Auschwitz-Birkenau from Krakow
  • Explore the former Nazi concentration camp with a guide
  • Learn about the history of the Holocaust, Nazi Germany, and Auschwitz-Birkenau
  • Entrance ticket, round-trip transport from Krakow, and the services of a guide included

What's Included

  • All taxes, fees and handling charges
  • Driver
  • Headsets at the Auschwitz for groups larger than 10 participants
  • Professional guide
  • Round-trip shared transfer
  • Lunch

    Meeting And Pickup

    You can head directly to the meeting point, or request pickup

    Meeting point

    • Lesser Poland Voivodeship
      Kraków, Poland

      K+R Coach Stop at ul. Wielopole 2

    Pickup points

    Select a pickup point

    End point

    This activity ends back at the meeting point.

    Pickup details

    The pickup time may change (possible start of the tour is between 7:00 AM and 2:00 PM), so please consider this in your plans. You choose a preferred time which is not guaranteed. The exact start time will be communicated the day before the tour, so please check your confirmation email

    What To Expect

    Panstwowe Muzeum Auschwitz-Birkenau

    3 hours 30 minutesAdmission Ticket Included

    Oświęcim

    4 minutesAdmission Ticket Free

    Additional Info

    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • Service animals allowed
    • Near public transportation
    • No heart problems or other serious medical conditions
    • Travelers should have a moderate physical fitness level
    • The pickup time may change (possible start of the tour between 7:00 AM and 2:00 PM), so please consider this in your plans. You choose a preferred time which is not guaranteed. The exact start time will be communicated the day before the tour, so please check your confirmation email. The pace and duration of the visit are determined by the Museum. Unfortunately, the Local Provider has no control over the total time of the visit
    • This tour/activity will have a maximum of 30 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
    • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

    Traveler Photos

    See more

    Traveler Tips


    Only suggestion is longer breaks, had no lunch break all day and it’s a lot of walking.
    Reviews by Viator travelers. We perform checks on reviews

    Reviews

    4.0
    274 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-10 of 274 reviews
    Worthwhile moving experience
    Clara_F, Nov 2023
    A very moving experience. The tour guide Chris was a fantastic guide; we were amazed at his level of knowledge and sensitivity towards the subject. The tour was well organised, ran to time and something we will never forget. Chris absolutely made this tour for us.
    Amazing tour, the guide...
    Mark_H, Nov 2023
    Amazing tour, the guide was brilliant. I would recommend this tour to anyone. I would come back and do this tour again.
    Good trip
    hayley_k, Nov 2023
    Overall this was a great trip with a knowledgeable tour guide. POSITIVES:We were collected on time, bus was warm, plenty of opportunity to see everything and ask questions NEGATIVES: communication was poor with regards to us being told when we would be collected-resulted in lots of messages/ long wait to pass the security checks on entry/ lunch was a very dry sandwich and the bread was hard( we got a sandwich,water,banana,apple,chocolate bar).
    Very good tour
    Lynne_C, Nov 2023
    Very nice pick up and drop off service. Very good tour and tour guide. Only negative is the speed of the tour which is very fast. Obviously this is to cover all the major areas but nonetheless not enough time to absorb all the information and emotions.
    Must do excursion
    Sally_G, Oct 2023
    Very humbling experience. The coaches and tour guides were really great. Even though it was busy It was very well organised
    Great tour guide
    Harry_J, Oct 2023
    Really good tour guide who made the experience for us. Would recommend for people who want to see it all as some unhealthy people in the group couldn’t keep up
    I will never forget it .
    Michele_M, Sep 2023
    Pickup was good Mirolstaw was our tour guide ( fantastic) was passionate about what he was telling us , this is a must altho is sad beyond belief we need to know what happened to those people, lots of walking but we'll worth it , as for value 100% worth it .
    Krakow
    Darren_W, Sep 2023
    It was pleasant and fully understandable from the tour guide she knew her information and was professional
    Mostly Satisfied
    Sandra_R, Jul 2023
    Overall, the tour was good. The guide was very knowledgeable and described sites and some history on our way to Auschwitz. The cons: the guide walked very fast and left the group spread out. Sometimes he got so far in front of us that the headsets cut out (note: there was another guide from the same company who kept her group together better, so I think it was just luck if the draw for us). Also, the drop off point at the end of the tour was not the same as the pick up point and we were not informed until we got on the bus. It was fine, except we would have planned our site-seeing differently had we known. Finally, we bought the boxed lunches, but I wish we would have skipped them as most of them went uneaten. Definitely bring something to eat as the tour will take the entire day and there is limited time to eat/get food (and options are extremely limited at the camp).
    Amazing
    Ellie_E, Jul 2023
    Great trip , well organised with an informative guide . Always able to answer any questions and knew all the information for the tour. Easy pick up and drop off too and communication letting us know the times was great.
    Missed the whole tour following bad advise of tour operator
    Brian_S, Jul 2023
    Travelled from South Africa to visit the Auschwitz museum only to arrive at the entrance and being stopped from entering. Followed the advise of the operator to make the shuttle pick up when it would have been easier to go to the museum.
    Response from Host, Jul 2023
    Dear Brian, We are sorry that you did not experience the entire tour with us however your review is fully inaccurate. Here are the important facts that you did not mention in your review: You booked our tour taking place on 17 July 2023 with a departure time of 09:40 from Krakow. On the day of the tour you phoned us at 08:20 and informed us that your train from the Czech Republic was delayed and you are still in another city and you might not be able to make it on time to the departure point in Krakow. Our Help Desk Attendant suggested that you take a train directly to The Auschwitz Birkenau Museum instead of going to Krakow. It was your decision to take the train to Krakow. When you arrived in Krakow our Help Desk Attendant offered you 2 different pick-up points in Krakow so you can still join our tour and travel with our group on our bus from Krakow. Our bus was waiting for you with all the other participants at the last stop in Krakow for 20 minutes but you decided to travel to The Auschwitz Birkenau Museum on your own. Our Help Desk Attendant gave you the exact address at the destination and the exact time that you need to meet our group at the destination. She also gave you our Tour Leader's phone number. You were late at the destination as well. Our group waited for you there for another extra 20 minutes but you did not arrive. The group then started the tour and entered the Museum as the entry tickets are booked for a certain hour and cannot be used later on. You joined our group later on at the 2nd Camp and returned to Krakow on our bus. The reasons for your absence at the meeting point in Krakow were absolutely out of our control and We have done everything possible to accommodate you and allow you to join our tour in Krakow and/or at the destination. We encourage all guests to plan their visit carefully in order to avoid unexpected delays etc. Best regards, SeeKrakow
    Disappointed
    Shirley_F, Jun 2023
    Disappointed: trip time changed from 8.30 a.m. (I had chosen this time as my husband suffers from fatigue and manages walking better in the morning) to 1.30p.m., which meant the lunch option we paid for was given to us at 5 p.m., after it had been in a very hot mini bus for hours (no cool box), so sandwich was inedible (see photo) due to ham and cheese being hot and sweaty, water was luke warm and chocolate bar was melted. We had not had lunch previous to trip as we presumed it would be given to us at start of journey. mini bus awful, driver could not push the front seat by the door up, which was a huge health and safety risk as no one could leave the bus. driver did not greet us or communicate any details, used mobile whilst driving and did not appear to know where he was going as he frequently typed things into a hand held sat nav. The mini bus constantly beeped as he drove over the central line when he wasn`t paying attention. Arrival at Auschwitz was rushed as the driver had to wait for another person to come and inform us of our timings and where to meet guide. Everyone was confused and concerned we were going to miss our slot for the tour as we had 10 minutes to go to the toilet and be ready to go on tour. This was not the experience that we expected from the details on your website and it spoilt the enjoyment of the day. We would like to discuss possible compensation for certain aspects of this trip. However, the tour guide for Auschwitz was excellent and very knowledgeable, she made sure that everyone could see and hear every part of the tour.
    Assisted tour
    Judith_B, Jun 2023
    Tour guide walked faster than I was able. Some hallways too narrow for two groups to pass at once. Tour driver and his assistant were helpful and supportive when I had problems getting on and off the minibus. Recommend driver either dropping and picking up people who need assistance at a curb so it would be easier to get on and off bus or have step available. Was not able to do second half of tour due to the issue of getting on and off the bus.
    Skip lunch option, cross your fingers
    Paul_S, Jun 2023
    Lunch option: don’t bother. Here’s why: We ordered the option with lunch as it was going to be a long day. We arrived to the pickup location, got checked in, and then handed our lunches in neatly-stapled bags. As soon as we got on the bus, the driver pointed to his multiple no-eating-or-drinking signs. Okay…so we’ll wait to eat lunch. NOPE- there was no time in the schedule to eat. Instead, in the 5 minutes between Auschwitz and Birkenau as we waited for others to finish using the restroom, we sat on the curb behind the bus and ate part of a sandwich. The rest had to be safe until after the tour was over. It was a very disjointed experience, here’s why: the woman who checked us in…we never saw her again. She was not the guide. The driver did not speak a word of English. Literally, not a word. He was shouting directions at us in Ukrainian. We had no idea what he wanted. It was an English tour, but we had people who could speak 5 other languages…but not Ukrainian. He tried 8 times to get the Auschwitz informational dvd running…while driving on winding roads. Each time he failed, the local dance music radio station turned on. Auschwitz-dance music-Auschwitz-dance music-Auschwitz… Then when we arrived, he handed me all the tickets. The tickets had people’s names on them so I suddenly realized I had to distribute them. The guide at the Auschwitz museum was a third, different person. He was excellent, but aided the “disjointed experience” feeling. The drive back was nerve-wrecking, with the driver constantly stomping on the brake and swerving to avoid others. On the plus side… -The tour happened -The tour guide at Auschwitz was very informative (still dunno if he had any relation to this tour company)
    Good trip but very very rushed
    CLAIRE_M, May 2023
    Hotel pick up was good Lunch provided was good Auschwitz was good although we would have liked a bit more time there it was a bit rushed The second camp Birkenau was ridiculously rushed. We ran around and had to try and keep up with the guide . He ran through the hut area we could not keep up with him and we couldn’t stop and look at anything . It was a ridiculously fast paced tour. I am fit and able but I struggled. Also so disappointed that we couldn’t stop to look at anything or take anything in . We needed far far more time at Birkenhau camp 2
    travelled from Scotland...
    thomas_w, May 2023
    travelled from Scotland and paid for english tour guide but was dissapointed with the guide as she was speaking too quiet and could not understand a lot what she was saying. it was also really busy so fealt like we were rushed through the whole experiance.
    A must visit for everyone
    Ian_H, May 2023
    Minibus arrived at exactly the time that was stated so no hanging about. Driver was very friendly and professional and very organised when we arrived at the museum. The English speaking guide was superb and very knowledgeable and educated everyone in the group. Learned so much on this visit,everyone who visits Poland should go.
    Brilliant guide , very bad driver
    Natasha_F, Apr 2023
    The tour was amazing the guide was truly informative and her knowledge was second to none , it was an experience I will never forget and soo no one ever should . However the driver of the bus was not soo good intact he drove so fast and didn’t care at all about his passengers , his driving not only dangerous but made a young lady physically sick , with his sharp stops and rally like driving .. I would not recommend this driver and ask your company to either retrain him . We got off the bus with other passengers at the earliest convenience who also said the same . The only tip the driver got from us was your dangerous , how an accident didn’t happen was amazing .. thanks Natasha from England .
    Experience spoilt by Tour Operator
    Andrew_D, Apr 2023
    The experience of Auschwitz and Birkenau was excellent with a very good guide. However, I was very annoyed with the tour operator who changed my pick up time from 9.30 am until 12.55 pm at very short notice. This messed up my plans for the day and left me no choice but to accept a fait accompli. I booked this trip well in advance of the day and think it was unacceptable to have this happen. We did not get back to Krakow until 8.00 pm and then had to find somewhere to eat, which for me was too late.
    Everyone must visit in their lifetime.
    Sheridan_L, Apr 2023
    Excellent time keeping and well organised. Knowledgeable guide who was passionate about the subject and was open to questions. This is my 2nd trip to Auschwitz and I learned some more information this time.
    ...

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