Auschwitz-Birkenau Memorial and Museum Trip from Krakow

Name: Auschwitz-Birkenau Memorial and Museum Trip from Krakow
Brand: Mr.Shuttle
SKU: 20231P3
Price: 70.23 USD
Rating: 4.5 (222 reviews)

Badge of ExcellenceKrakow, Poland

Likely to Sell Out

From $70.23

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

7 to 8 hours
Pickup offered
Mobile ticket
Offered in: English

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Krakow, Poland

From Kraków: Auschwitz-Birkenau Tour with Lunch Box and Pick Up

from $60.35

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Overview

Learn about the former Auschwitz-Birkenau concentration camp on this 6-hour tour from Krakow. Take in the history and horror of this UNESCO-listed site, where approximately 1.1 million people died during World War II. The tour includes a documentary film about the Nazi camps and visits to Auschwitz I and Auschwitz II–Birkenau, the two separate camps on site.

Auschwitz-Birkenau tour from Krakow
Watch a film about the history of the Nazi concentration camps during WWII
Visit the sites of Auschwitz I and Auschwitz II-Birkenau
Hotel pickup and drop-off included

What's Included

Hotel pickup and drop-off
Documentary movie
Standard 3.5 hour group tour of Auschwitz and Birkenau
Insurance

Gratuities
Food and drinks

Meeting and Pickup

Pickup points

Select a pickup point

Start time

07:00 AM

Pickup details

If your hotel is not listed please add a remark and we will pick you up from any accommodation (also Airbnb) located within Krakow City limits.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimeters (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the bus which will be parked nearby
Not wheelchair accessible

Infant seats available
Travelers should have a moderate physical fitness level
This tour/activity will have a maximum of 30 travelers

Operated by Mr.Shuttle

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:How can I let you know where to pick me up?

A:We offer pick ups from most hotels and we will give you a pick up time 12 hours before the start of your tour. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Jul 2019

Traveler Photos

Reviews

4.5

222 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 222 reviews

Would be better

Arturs_S, Mar 2024

Very difficult to hear tour guide speech. But this is not about the guide. This is about circumstances on the site (other groups, loud floor etc.) and technique. It could be very appreciated to use "radio earphones" provided by tour operator. I saw this option in other groups, but not in our unfortunately...

Response from Host, Mar 2024

Dear Artur, thank you for your review. This is the museum that is responsible for the headsets and usually, all guests receive them at the entrance. Unfortunately, the Museum is changing the company that works at the entrance and with the earphones, so at this moment, they don't give the sets to all customers. It is not the usual situation; all the groups have earphones every day. Within the next few days, the earphones will be back and our clients will hear everything better. We are very sorry for the inconvenience. King regards, MrShuttle

Bitterly disappointed with Viator.

MarieTherese_L, May 2023

Pick up late. Over charged by virtue of billing in US dollars having agreed & paid by credit card cost in Euros.

Response from Host, Jun 2023

Dear, please contact Viator regarding the payment. MrShuttle as a supplier does not have any influence on the payments. The payment is made directly by Viator. Kind regards, Zuzanna

An information packed day of realism

Paul_C, Oct 2022

A really good information packed tour a must if you are visiting Krakow to get a full understanding of what actually went on in the camps during the war nothing will set you up for what you see, the polish quide that took us round both camps was excellent ,

Response from Host, Dec 2022

Thanks so much for sharing your experience with us! We’d love to continue providing great service to awesome customers like you. Thanks again! King regards, Mr.Shuttle

Great tour

Paul R, Oct 2019

Terrific guide using headphones and walkie talkie. Pick up and drop off as agreed. Prisons brilliantly and respectfully presented

Auschwitz-Birkenau Memorial and Museum Trip from Krakow

jankoh2019, Oct 2019

We were picked up at our apartment on time. The tours of Auschwitz 1 & Auschwitz 2 (Birkenau) were thorough and the tour guide was extremely knowledgeable. My only criticism is that it felt rushed. I understand they tour thousands of people every day, so they have to keep the groups moving, but I wished the guide had allowed time for questions and contemplation of the scale of what occurred there. Otherwise a very worthwhile albeit emotional experience.

Good trip worth doing

Catherine_E, Oct 2019

Maybe felt a little rushed. But tour operator was very good and spoke brilliant English. Bus driver picked us up on time. Easy booked and confirmed with email. Highly recommend

Every human being has to visit this place

Roman O, Sep 2019

The pick up and drop off was great and on time. The driver, sorry forgot his name, was extremely helpful and courteous. The guide Joanne was great as well, very well spoken and always with a great respect to the killed there. The only unfortunate thing was, Polish government trying to rewrite history. To the people of my generation it is very offensive and unforgivable.

Disturbing but a place you must visit

Ceri_S, Sep 2019

Very well organised tour. The video on the minibus gave an excellent insight into what happened in the concentration camps and then the tour guide provided more details. Everything ran exactly to time, the minibus was comfortable and clean. Highly recommended

Krakow trip

Shawn_D, Aug 2019

Picked up on time , it was well organised , cannot fault it, would use again . We used same company for taxi pick up from airport , would use again .

Paid respect to the victims of the holocaust..

Jacqueline_T, Aug 2019

The history was explained well. But the tour was quite fast as i was not able to reflect, pray, and see the memorial.

Amazing and tear jerking

Fritz_L, Aug 2019

Very good trip and well organized by the company. Interesting, extremely informative and you skip the long queues. It is very tear jerking and sad to see the exhibits and what the people went through. Well worth a visit if you're in the area and this company is amazing. Well organized and speak English.

Auschwitz Tour

Kim W, Jun 2019

Excellent well organised trip. Our guide was knowledgeable and sympathetic to the sensitive information he was relaying to us as we walked around the camp.

Auschwitz

Mark_S, Apr 2019

This was a very informative and interesting tour but also very sad to see how the nazi’s abused and murdered over 1 million people . Our tour guide was knowledgable and kept us engaged throughout. If you’re going to Krakow this is a must see.

Moving experience

Deborah_M, Sep 2018

This was a heart-wrenching, sobering experience. Our guide was knowledgeable and spoke English very well.

Very good organization of the tour!

Gregory_K, Jul 2018

Picked up on time...a very good guide for the tour. Excellent driver. The day was a somber one with prayers and tears. I am glad I witnessed the result of the lowest form of human life...the Nazi's....doing things to other innocent human beings that was below what animals do. They all should be in hell.

Never book on this trip. Customer...

Lilian B, Jul 2018

Never book on this trip. Customer care is non existent i thought by booking Viator a Trip Advisor Company i would be guaranteed a good experience. NO definitely not a good experience and obviously according to them all our fault!!!

It's really difficult to put into...

Stacy_L, Jun 2018

It's really difficult to put into words how the experience was at Auschwitz and Birkenau. It's something that I think everyone should understand and appreciate. It was completely unplanned but we booked to visit on the 78th anniversary since they were used as concentration camps. There were certain areas we were not able to go into, which was completely justified and we understood. It was nice to see the Polish army dressed and a commemoration for those lost in the times the camps were open, were remembered. Our guide, Margaret, was absolutely incredible, so knowledgeable and very honest about her feelings about the camps and what happened. I thought she made the trip a brilliant one and we'd recommend her highly. The feeling you get in the camp is indescribable, but I would suggest actually listening and taking in where you are rather than taking photographs every 2 seconds like some of our group did. Some parts were particularly difficult to see, such as children's items and some pictures, and hard to imagine the traumas the people kept there faced. It wasn't a 'nice' experience, but an interesting and important area of our history that everyone should see in their lifetime. Some recommendations I would make are: Don't take children. There was a young girl in our group who was too young to understand and you could tell she was bored. It's an immensely long walk so wear flat/comfortable shoes. We got a good experience and understanding but we were a bit rushed at the end as most of the group were then going on to the Salt Mine so they had to stick to a time frame. Fair enough but we'd have liked to ask our guide some more questions and take in the experience a bit more. Overall, an excellent tour to gain a small insight into such a big historical event.

Very good guide. A petty that she...

Eva_V, Mar 2018

Very good guide. A petty that she had to speak so fast and that we had to move quickly from 1 place to the other because other groups were close behind us. Very sad place but worth visiting because the world may never forget what happened back then.

Very good tour a little rushed now and...

Susan W, Dec 2017

Very good tour a little rushed now and then but worth it.

I very much loved the tour, It...

markymark.1974.mt, Oct 2017

I very much loved the tour, It certainly did open my eyes and got a better understanding about the horrific events that happened many years back during the holocaust. I definitely would recommend this tour and would like to visit again some day, tour guide needs to slow down a bit and not rush it.

...