up to 24 hours before the experience starts (local time)
Go to Parking Kiss&Ride (2 Mikołaja Zyblikiewicza street) in front of the "Zabka" store, and look for a vehicle with an "excursions.city" sign. Please pay attention to this sign while waiting for collection. Check-in here is 15 minutes prior to the booked tour departure time.
Regardless of whether you have chosen the pick-up option or the main meeting point, you will be dropped off at the end of the tour to the center of Krakow at 2 Wielopole Street
DEPARTURE TIME The hours you book are tentative and may change, and departures from Krakow may take place in the following hours: 7.00 am – 11.30 am. You will receive a message with the exact departure time until 7 pm on the day before the activity. DEPARTURE POINT Pick-up selection from one of our main departure points: Meeting point at Parking Kiss&Ride (2 Mikołaja Zyblikiewicza street) in front of the "Zabka" store. If you do not need hotel pickup or your hotel cannot be operated, you will need to make your own way to the main departure point. Check-in here is 15 minutes prior to the booked tour departure time. PICKUP SERVICE Our pickup service is available from selected hotels all over Krakow. Depending on the location of the hotel, the pickup service will be between 30-40 minutes before the tour departure time. Please enquire at your hotel reception desk regarding the pickup time and the possibility of a pickup. Please note: pickups can only be guaranteed if you book 24-hours in advance. RETURN DETAILS Regardless of whether you have chosen the pick-up option or the main meeting point, you will be dropped off at the end of the tour to the center of Krakow at 2 Wielopole Street.
Krakow
1 hour 30 minutes • Admission Ticket Free
Panstwowe Muzeum Auschwitz-Birkenau
4 hours • Admission Ticket Included
Krakow
1 hour 30 minutes • Admission Ticket Free
You can cancel up to 24 hours in advance of the experience for a full refund.