Thank you for sharing your experience on Trip Advisor.
We are sincerely sorry to hear about your experience.
At Goticketandtour, our aim to deliver top quality services in all of our tours, and we are Really Disappointed to hear that your experience with our staff and guide did not Match up to your expectations.
We will make sure to forward your comments to our guide Management team to make sure that the necessary actions are taken.
If you need, You can contact us directly at goticket.tour@gmail.com to share more details with us (with your booking reference number and full name)
So that we can investigate the matter.
And thanks again, to let us know.
For your information, help us to improve our service.
Kindest Regards.