Private One Way or Roundtrip Transportation to Cancun Hotels

Name: Private One Way or Roundtrip Transportation to Cancun Hotels
Brand: Cancun Travel Experience
SKU: 279586P9
Price: 29.00 USD
Rating: 4.5 (322 reviews)

Badge of ExcellenceCancun, Mexico

Cancun Airport Affordable One Way or Round trip Private Transportation

From $29.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

25 to 40 minutes
Pickup offered
Mobile ticket
Offered in: English

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Overview

Skip the stress of wrangling taxis and unpredictable apps when you prebook this great-value airport transfer. Travel between Cancun Airport and Cancun hotels—pick round-trip, arrival or departure transfers when you book—for one convenient flat-rate fare, good for groups as large as 10. When your party is ready, you’ll depart: no waiting on other travelers.

Private transfer service to and/or from Cancun hotels to Cancun Airport
Great-value vehicle is good for up to 10—top choice for larger groups
Efficient private service gets you to and/or from the airport in good time
Get straight to your destination without stopping for other guests

What's Included

One-Way or Roundtrip private transfer
Air-conditioned vehicle
All Fees and Taxes

Excess luggage charges (where applicable)
Gratuities

Meeting and Pickup

Pickup points

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Start time

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Opening hours

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Drop-off points

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Pickup details

**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible
Service animals allowed
Infants must sit on laps
Most travelers can participate
This a private transfer, only you and your party will travel together.
Partial cancellations/refunds are not available for roundtrip transportation services.

Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
Transfer services are not exchangable for any other services/routes.
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Featured review

Maggie_c

Great experience with this company! My driver Abbi was amazing and drove me both times on my round trip. He was very knowledgeable about the area, was patient with me when I took longer than expected to come out of my flight, and was timely. They are very accommodating I had a very early flight and had to leave my hotel around 2:30am they were right on time to pick me up. I would highly recommend , thank you again Abbi !!!

Reviews

4.5

322 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 322 reviews

Best experience

Felecia_S, May 2024

On time friendly drivers. And staff. Was able to communicate back and forth with someone that made the transportation easy.

Great Service!! I would recommend

Maggie_c, Apr 2024

Our 10 years wedding anniversary ❤️ 😍

Mwai_O, Apr 2024

Everything was fantastic, from the time we landed to the time we took off ,our driver was friendly, polite and guided us through out the trip from the airport to the hotel.Excellent services.

Great private transportation!

John_G, Apr 2024

We were greeted by our driver holding a sign with my name on it. He was very friendly and helpful and got us to the hotel in great time and even entertained our young son.

Book!

debgstaley, Apr 2024

It’s a maze getting through all the sales people at the airport exit. But push through. Our driver was waiting just outside holding a sign with my name on it. He was professional and we had the van to ourselves. Awesome. Highly recommend

Highly recommend 👌

Myan_M, Apr 2024

There was a miscommunication but I still highly recommended the Cancun Travel experience! I have updated my trip through viator but I don't think they didn't communicated it to the agency. We called the company and sent the driver immediately for our pickup in the airport. Thank you Adrian for driving us safe to our hotel. Also, they send a reminder a day before your departure pick up.

Reliable, professional...

Sharonjit_S, Apr 2024

Reliable, professional transportation service. Booking was easy, and communication was timely and helpful.

Will Use Again!

Renee_F, Apr 2024

Efficient pick up and drop off. Friendly drivers. Communicative via WhatsApp. Easy to use. Will def choose this service again next time.

Quiet ride to airport

Helon_H, Apr 2024

Our pick up time was at 0630. Went downstairs at 0617 and they were already there waiting. Van was clean and driver was nice and helpful. Thank you again!

Driver never came!

Des_W, Apr 2024

My driver never came! I texted and called and no one ever responded! I had to find a cab at 5:20 to get me to the airport!

Would book again

Karen_C, Apr 2024

My only comment of room for improvement is I tried to reach the company by email, WhatsApp and phone to advise the flight was delayed and could not reach anyone. Did not find the driver when we exited the airport. Took about 20 minutes to find him. Once we did his service was excellent. Gracias.

Great service and reliable

Nancy_L, Apr 2024

Our flight with Westjet was landed 20 minutes earlier than scheduled yesterday. Without checkedin luggages we were able to exit custom and the Arrival building in 10 minutes ish. We thought we would have to wait a 30 minutes per the CTE email instructions, surprisingly we saw their logo and my name in the pick up area! Our driver Hugo is great, very friendly and attentive, the vehicle was comfortable and the drive to hotel was very smooth. Overall a pleasant experience with them, and definitely recommend!!

Nobody picked us up

jason_t, Apr 2024

Nobody ever showed up to pick us up. We sent messages through the app that were never responded to and called multiple times and got no answer. We had to pay to take a cab…then about 2 hours later the driver called and said he was looking for us.

Did not show up

Sarah_Q, Apr 2024

Waited for more than an hour. It was so stressful with all these other taxi contractors harassing us. No telephone number and chat was only 7pm EST. Want my money back

Hugo as Airport driving service

Kevin_S, Apr 2024

Hugo was on time and very professional! We have two small kids, very patient to wait for us to get ready for getting in the van. He also taught us some Spanish too. We are very pleased with your service. Can't wait to go back to Cancun!

Friendly and safe service

Denise_B, Apr 2024

Adrian communicated via WHATSAPP to give us a clear understanding of his identity and where he would meet us. He was on time, helpful, and friendly.

Should provide phone number when flight arrived

Kenny_L, Mar 2024

The operator should call or text me when my flight landed. It’s pretty hard to find the person when going outside. To many people who are also doing transportation. It took me about 20 min to find the guy who has my name on it. The operator should give me a phone number when my flight arrived, so I know who to contact.

Dissapointing

TimJ_M, Mar 2024

We were supposed to have private transportation. The driver showed up in a large van and we were the first name on the list of 4 stops and we complained to no avail. We ended up taking every bumpy back road to pick up other passengers and it took an hour and 10 minutes where it should have been only 40 minutes. We tried to get a refund and the carrier refused to take responsibility and tried to blame us saying that we got on the wrong van even though the driver asked for us at the hotel and we had a screen shot of his phone with our names at the top

Cancun Spring Break

WilliamTodd_J, Mar 2024

We had great service, but did have to wait 20 min. Our van left with another group. It wasn't bad because we were able to get a drink from the welcome bar.

Our driver was very easy...

Andre_R, Mar 2024

Our driver was very easy to find on the outside. He had my name in big letters on a board. He was very professional and understanding because we kept him waiting for almost 45 mins after our flight because our bags took very long to come out and then we were search by customs "randomly". Will recommend

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