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Chichen Itza, Cenote, Buffet, Valladolid Tour - No hidden fees
Cancun, Mexico
- 12 to 13 hours
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Experience what it feels to be a Maya for one day! Saturate your senses with the greatness of one of the most advanced cultures in the world!
You will be attended by authentic natives of the area who will share with you the inherited knowledge by their ancestors through generations.
Meet the majestic archeological zone of CHICHEN ITZA, one of the "New 7 Wonders of the World" and one of the top tour destinations chosen by visitors from all over the world.
- Travel in comfortable panoramic coach busses with A.C
- Know the picturesque town of Valladolid established by the Spanish conquerors in 1543.
- If you are an energy and mysticism believer, be part of an authentic "Maya shaman" healing session.
What's Included
- Pickup in shared transportation from your hotel or nearest meeting point
- Round trip aboard our luxurious panoramic buses with air conditioning
- Certified guides specialized in archaeology and Maya culture
- Life jacket and locker rental
- Beverages on board and at the restaurant (available for purchase at each location)
- Fee for the use of a video camera (charged by the park at Chichen Itzá)
Meeting and Pickup
You can head directly to your preferred meeting point, or request pickup.
Meeting points
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Pickup points
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Start time
Confirm time with the local provider in advance of your experience.
Opening hours
- 1/1/2024 - 5/24/2025
Monday - Sunday : 06:00 AM - 09:30 AM
End point
This activity ends back at the meeting point.Pickup details
PLEASE CONTACT US SO WE CAN PROVIDE YOU WITH THE INFORMATION ABOUT YOUR PICKUP (TIME, PLACE, RECOMMENDATIONS, AND COVID-19 PROTOCOLS) Transportation provided in this activity is "shared." Meaning that each hotel has an assigned time and place for your pickup. Our pickups cover MOST OF THE HOTELS in Cancun downtown, the Cancun Hotel zone, and Riviera Maya. AirBnB's or other addresses, we will provide you with the nearest MEETING POINT to your location. If you are in ISLA MUJERES or COZUMEL, consider that, to be collected, you will need to cross and reach the provided meeting point. We don't do pickups on these islands. If you were provided with a meeting point, you are responsible for finding the appropriate transportation to reach the specified meeting point. Thank you for your understanding. As this is a shared tour, please be aware that in some cases, we will assign you a meeting point. This will shorten the time you spend at our operation and allow us to take our main route to the first destination on our itinerary more quickly. DISCLAIMER: We only offer pickup service in Tulum for the following hotels if there are 6 or more people: Catalonia Royal Tulum El Dorado Seaside Suites Grand Palladium Resort Unico 20 87 Grand Sirenis Resort Akumal Beach Hotels Akumal Caribe Hotel Villas Akumal Bahia Principe Resort Super Aki Tulum (unique meeting point in Tulum)
What To Expect
Ebtún
1 hour 20 minutes • Admission Ticket Free
Valladolid
20 minutes • Admission Ticket Free
Chichen Itza
2 hours • Admission Ticket Free
Xcajum Cenote
50 minutes • Admission Ticket Free
Additional Info
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Children under 4 years old and with a maximum height of 100cm not using a seat have free entrance.
- Dress fresh, casual, umbrella, cap or hat and sport shoes are recommended.
- This tour is wheelchair accessible with required assistance for bus boarding, as ramps are not available
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Traveler Photos
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Reviews
4.0
95 reviews
Rebeca_M, Mar 2024
Loved this trip!! so many nice views, the tours were entertaining and knew how to keep the ambiance good and not boring! You do spend two hours at chichen itza so make sure to buy hats and take water!!
Response from Host, Mar 2024
So happy you enjoyed your trip and the stunning views! The tours sound like they were a hit, keeping everything lively. And thanks for the pro tip on Chichen Itza—hats and water are essentials, for sure. Really appreciate you sharing your experience. Can't wait to welcome you back for more adventures. Safe travels until then!
Vanessa_F, Jan 2024
Though a very long day the highlight was Kulkucan at Chichen Itza and Mayan Community Village. The tour team of Chelino Armando and Fabian were excellent. A short driving tour of Valladolid and more time at Chichen Itza would’ve been preferred as 2 hrs was too little at this magnificent site.
Response from Host, Jan 2024
Thank you so much for your feedback! We're delighted to hear that you enjoyed the highlights of Kukulkán at Chichén Itzá and the Mayan Community Village during your tour. Your kind words about our team members Chelino, Armando, and Fabián are greatly appreciated. We understand your desire for more time at Chichén Itzá, and we'll take this into consideration for future tours. We hope to have the pleasure of hosting you again in the future for an even more memorable experience!
amitagargbapna, Jan 2024
It was a very long trip. Some of it was a waste of time like visiting the "Mayan Village" where I felt like I got cheated, I haggled an item down to 50% of their asking priced and still felt cheated. However, The food was great. The guide was mediocre, not the most helpful.
Response from Host, Jan 2024
We appreciate you sharing your feedback about your experience. We're sorry to hear that some aspects of the tour didn't meet your expectations. The visit to the "Mayan Village" is an opportunity to learn about local culture, but we understand that perceptions can vary.
We're glad to hear you enjoyed the food and value your input about the guide. We will take your comments into consideration to improve our services and provide more enriching experiences in the future.
We hope you can consider traveling with us again, as we're always working to offer high-quality experiences to our customers.
VishalJawa, Dec 2023
Mixed bag.
Pros:
1. you save money with this tour operator, it’s cheaper than others and also includes the tickets for Chichen Itza.
2. Didn’t have to wait in the long line for visiting the monument.
3. Customer support at the time of booking was prompt.
4. The guide shared the Mayan knowledge and also shared some Mayan Artefacts that we could touch and feel. The guide was entertaining if you get the hang of Spanglish.
Cons:
1. You get a what you pay for. They probably try to compensate the cost by taking bus load of people to a sales shopping first thing in the day, spending precious time even before lunch and visit to any place.
2. That results in much less time available for rest of the day. Although there was enough time at Chichen Itza but hardly any time for the Cenote. And it was dark by the time we reached in the evening by 5 pm.
3. The tour guide had to mix English and Spanish, which I understand was needed since there was a mix of people.
4. Time organisation was not good because evening food break was not provided. So after 1 pm lunch time, the only next break we had was when we reached the hotel at around 10 pm when the hotel kitchen was closed. So I hated the fact that my family was hungry for that long.
So, if you prefer to have more time spent at a place that matters most, then prefer another tour. But if you prefer to save money then this wasn’t terrible.
I would not recommend it or do it again because my family did not have enjoy it.
The places were fantastic though: Chichen Itza & Cenote.
Response from Host, Jan 2024
We appreciate your positive feedback about our tour and the opportunity to save money. We are pleased to know that you enjoyed the information shared by our guide about the Mayan culture and learning opportunities.
We understand your concerns regarding the time spent on shopping and the time limitation at the cenote, which is due to government regulations allowing only one hour at that location. We apologize for any inconvenience you may have experienced due to this and appreciate your understanding of these restrictions that are beyond our control.
Mahesh_V, Dec 2023
This was an excellent trip led by our guide Carla. We’re promptly picked by 7:00 AM as mentioned in the email sent to us earlier. Our pickup was from Cancun downtown. BTW you should install WhatsApp application on your phones for better communication. But after picking us up we were taken to another place and then change of bus that took almost an hour. Chichen Itza is in different timezone than Cancun. In the bus Carla explained nicely about the history behind Mayan Calendar. This was done so that people who want their Birth Certificate with Mayan Calendar can get it in time. This is optional. After that we head to Mayan Village where they’ve have Shaman perform some activity and later we were led into a store to buy some souvenirs if we want. Nice to see the culture. I saw a little push to buy stuff from the store so that they can survive. The prices here were little high. Similarly at bathroom there are people providing you with tissue or pointing to empty urinal/stall you can use in exchange for a tip (which is unnecessary). Then we eat lunch in the village. It’s bus by bus eating, till 1st bus has finished you need to wait. There was little rush and some of the dishes finished. If you ask for a water bottle here the charge was 50 pesos but if you ask the same to bus operator it is 20 pesos. From there we head to Chichen Itza the main attraction of this trip. But by the time we arrived it was afternoon and sun was on top of us. It’s good we visited in US winter December so we were spared a little but if you go in middle of summer it might be very hot. Be prepared with hats, sunblock etc. Also they try hard to sell sunblock and bug repellent in the bus sighting the reason that sunblock/bug repellent we have is not environment friendly and not legally allowed. The time management was excellent and bus ran smoothly. The tour guides and bus operator really work hard to make sure they’ve counted everyone before leaving. We bought a souvenir from street vendor and reduction in price was almost 250-300 %. So you may need to bargain hard with multiple vendor to get good price. At Chichen itza the entrance fees was paid and Carla explained the history well. It was an eye opening activity personally for me. Her English was good with little accent but understandable. From here we went to Cenote Saaml. The entrance fees is paid by the tour operators so we just need to enjoy the Cenote. Those who would like to swim will need to rent the lockers/life jacket. If at certain time more buses are there then there will big line to go down to Cenote as it is single lane going up or down and slippery. The cenote was beautiful so we took some pictures. There are restaurants of various types at the location. If you would like to buy quick bite you can do so. After that we went to town of Valladolid. Here there was group of Mayan kids that were performing some acts, very nice and eye opening for me. Here at few places you may need to pay for bathroom, tour guide will stop at a place where there is no charge for us. You may also try some food items if you want. There are again some shops for souvenir and items to purchase. Then we head back to Cancun. Since we were in downtown and not in resort/hotel zone area we were dropped last around 10:00 PM. The tip logic is like this, usually we’re supposed to tip $1 USD or 20 pesos. At the time of writing this $1 USD = 18 pesos. So at the time of tipping it make sense to tip in USD but if you’re purchasing stuff the rate is different $1 USD = 15 pesos so if you purchase in pesos you will gain. I carried pesos with me and it was easier. I don’t wanted to use my credit cards in an foreign setting. My thinking is that we should stop giving tips as this causes negative effect. We want workers to be paid better by their respective employers and tipping them has negative effect.
Response from Host, Jan 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed the tour and that our guide Carla provided you with excellent information about Mayan history and culture. We hope you've gained memorable memories from your visit to Chichen Itza and Cenote Saamal. We appreciate your support and your kind words. We hope to see you again in the future for another unforgettable adventure!
Karin_G, Dec 2023
The bis was an hour late picking us up from the hotel. The 65 seater coach was ridiculously cramped for our 12 hour trip, with no leg room at all. The guide on the bus was informative, but for the full 3 + hours, never stopped talking.
Started off with a group blessing by a shamen, a trip to the mayan tourist shop, followed by lunch with dancing. Chitchen itza was amazing and our guide was brilliant.
We went to the cenote afterwards, but got there late, so never bothered to go swimming.
Response from Host, Dec 2023
We are in the high season, and you were informed in advance that the bus would be running late.
The bus does indeed have space for 65 people, just as you mentioned. Why are you complaining that it's crowded when it's precisely a large bus designed to transport a significant number of people? If you didn't want that, you could have requested a private tour. It's worth noting that the bus capacity is specified. Furthermore, what did you expect when we're in the high season, and Chichén Itzá is one of the most visited sites in the world?
The guide's job is to provide you with as much information as possible; that's why you pay for a guided tour, right? Many people are genuinely interested in the history. If you're not interested, then once again, you could have requested a private tour. Having access to all this information firsthand is very valuable, especially when it comes to understanding the history of the Maya civilization.
Hoshang_Z, Dec 2023
It is a very long day so be warned. However our tour guide Jorge was excellent and very good at both English and Spanish. He kept us entertained and informed during the long bus rides between stops.
The souvenir shops are a bit unnecessary but I guess part of how they keep costs down. The classic tour does not include drinks so bring your own bottles of water or buy cheaply on the bus (200 peso).
The first stop is to a mayan town and shaman energy ceremony. It's not obligatory to attend but a nice different experience of mayan culture. After a souvenir shop and then a buffet dinner. I was fine with the food. They made fresh mini churros.
Chichenitza was fantastic and they provided an English guide for explaining the main structures. Lots of time for self exploration and pictures which I liked.
The cenote has an additional cost of 4 usd for mandatory life jacket and 4 usd for a locker (a couple could share one locker). The cenote itself is quite large and you can dive in from a high point. The water is on the cooler side.
The last stop is a colonial town with a big church. The central park has many food stalls so you can try some desserts.
The ride home was straight forward even with a transfer to a smaller bus. Got to nap a little.
Response from Host, Dec 2023
Thank you for sharing your review! We truly appreciate your feedback and are delighted to hear that you had a memorable experience on our tour.
We're glad you enjoyed having Jorge as your tour guide, and we take pride in having guides who can provide informative and entertaining experiences during the bus rides.
Your understanding about the souvenir shops and the option to bring your own drinks is appreciated. We strive to offer cost-effective options to our guests while still providing a great experience.
It's wonderful to know that you found the Mayan town and shaman energy ceremony to be a unique cultural experience. We're also pleased to hear that you enjoyed the buffet dinner and the opportunity to explore Chichenitza with plenty of time for photos.
Thank you for sharing details about the cenote, including the additional costs, and your description of the colonial town and its attractions.
We're glad you had a smooth ride home and were able to get some rest. We hope to welcome you back on another adventure in the future. Thank you once again for choosing our tour!
Lisa_P, Dec 2023
Chichen Itza and the Cenote were great. The hard sell at the Mayan village was tough to take. After not tipping some dancers who wanted to take pictures with us they said “Don’t come back” and laughed. The server told us repeatedly that the tip wasn’t included and there were other high pressure sales tactics. The rest of the day although long definitely made it worthwhile.
Response from Host, Dec 2023
Thank you for sharing your feedback, and we're glad to hear that you enjoyed your visit to Chichen Itza and the Cenote. We sincerely apologize for any discomfort you experienced during your time at the Mayan village. Our intention is to provide a welcoming and enjoyable experience for all our guests, and it's clear that we fell short in this regard.
We're sorry for the unwelcome pressure you felt regarding tipping and other sales tactics. We appreciate your honest feedback, and we will address these concerns with our staff to ensure a more pleasant and respectful experience for future visitors.
We're pleased to know that the rest of your day was worthwhile, despite these issues. Your feedback helps us improve, and we hope that if you choose to visit us again in the future, you'll have a much more enjoyable experience. Thank you for your understanding, and we look forward to welcoming you back.
Jim_G, Nov 2023
It was a long day, about 14 hours in total, but the cenote was beautiful and Chichen Itza was amazing. The church in Vliadad (spelling?), was beautiful but it appeared to be closed to the public so you could not go inside. We could have skipped this stop and saved some time to our day. Overall, we enjoyed the tour and our tour guide was great. I would definitely recommend this but know you are in for a long day.
Response from Host, Nov 2023
Thank you so much for taking the time to share your review! We truly appreciate your feedback and are thrilled to hear that you found the cenote and Chichen Itza amazing.
It's wonderful to know that you enjoyed the tour overall and that your tour guide made it a great experience for you. We understand that it was a long day, but we're glad to hear that you would still recommend our tour.
Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back on another adventure in the future. Thank you for choosing us for your tour, and we look forward to serving you again.
Mohammed_A, Nov 2023
Very good experience..enjoyed it..timely pick up and drop off. Every penny was worth it. Very informative
Response from Host, Nov 2023
Thank you so much for your wonderful review! We're delighted to hear that you had a very good experience with us and that you enjoyed the timely pick up and drop off. We strive to provide the best service possible, and it's fantastic to know that you found it to be worth every penny. Your kind words are truly appreciated, and we look forward to serving you again in the future. Thank you for choosing us!
...
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