up to 24 hours before the experience starts (local time)
Departure Point: Our own private marina is conveniently located in Punta Sam right next to the Isla Mujeres ferry terminal and the Villa del Palmar hotel Return point: Tour ends when our vans take you back to your hotel.
We will confirm your exact pickup time and location on the day before the activity. For travelers staying in Tulum, pickup is provided from the Hacienda Doña Isabel hotel, located within the Gran Bahía Principe resort.
You can cancel up to 24 hours in advance of the experience for a full refund.