Dear Amani_P,
We're deeply sorry to hear about your negative experience with our jet ski service. Providing a safe and enjoyable experience for our guests is a top priority, and we sincerely apologize for any inconvenience or discomfort you encountered during your visit.
We take your feedback very seriously and are committed to addressing the issues you've raised. Safety and customer service are paramount to us, and the behavior you described is not reflective of our standards.
To assist us in investigating and rectifying this matter, we kindly ask you to provide more specific details about your experience. This will help us ensure that such incidents do not occur in the future.
Best regards.